2. Information Collection Practices
2.1. Types of Information Collected
(a) Traffic Data Collected. We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; and (4) types of web browsers used to access the Site (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site. We also use “cookies” to customize content specific to your interests, to ensure that you do not see the same advertisement repeatedly, and to store your password so you do not have to re-enter it each time you visit the Site.
(b) Personal Information Collected. In order for you to access certain services and to purchase products that we offer via the Site, we require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information: (1) Contact Data (such as your name, mailing address, and e-mail address); (2) Financial Data (such as your account or credit card number); and (3) Demographic Data (such as your zip code, age, and income). If you communicate with us by e-mail, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.
2.2. Uses of Information Collected
(a) Company Use of Information. We use the Personal Information to: (i) fulfill your order; send you an order confirmation; (ii) send you requested product or service information; (iii) send product updates or warranty information; (iv) respond to customer service requests; (v) administer your account; and (vi) respond to your questions and concerns.
We will also use Contact Data and Demographic Data to send you information about our company or our products or services, or promotional material from some of our partners, or to contact you when necessary and to customize and tailor your experience on the Site, displaying content that we think you might be interested in and according to your preferences.
You may choose to stop receiving any marketing information from us, including, newsletters or marketing e-mails, by following the unsubscribe instructions included in the e-mails you receive.
We may also disclose your personal information as required by law such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your Personal Information, to any other third party with your prior consent to do so.
We maintain a procedure for you to review and request changes to your Personal Information; this procedure is described in Section 3.1, below.
(c) User Choice Regarding Collection, Use, and Distribution of Personal Information. You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Site; however you will not be able to access and use those portions of the Site that require your Personal Information. If you do not wish to receive information and promotional material from us or from some of our partners, you may select the appropriate “opt-out” option each time we ask you for Personal Information.
2.3 Web Beacons and Tracking
The web pages on the Site contain electronic images known as web beacons (sometimes called single-pixel gifs) that are set by third parties and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
2.5 Collection from Minors.
The Site is intended for a general audience and we do not knowingly collect personal information from individuals that are 13 years old or younger.
2.6 Behavioral Targeting / Re-Targeting.
3. Confidentiality and Security of Personal Information
3.1. User Ability to Access, Update, and Correct Personal Information and Retention of Personal Information.
We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. Contact us at to: (a) review and update your Personal Information that we have already collected; (b) choose whether or not you wish us to send you information about our company, or promotional material from some of our partners; and/or (c) choose whether or not you wish for us to share your Personal Information with third parties.
Retention. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to request that we no longer use your information to provide you services contact us at [1-949-416-0416 or email@example.com.] We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
3.2. Lost or Stolen Information.
You must promptly notify us if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.
3.3. Public Information.
The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We also make community forums, blogs, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information. To request removal of your personal information from the community forums, blogs, or news groups Site, please contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
3.4 Customer Testimonials/Comments/Reviews.
We also post customer testimonials/comments/reviews on our website which may contain some Personal Information. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonials/comments/reviews, you can contact us at email@example.com.
You can contact us by writing or email us at the address below:
3700 South Susan Street, Ste. 250, Santa Ana, CA 92704